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Job Overview

Department Walton County Sheriff's Office
TypeCivilian
Job TitleInformation Technology Help Desk Technician
Salary$33,770 - $48,274 annually (based on experience)
Contacthr@waltonso.org
Location Defuniak Springs , FL

Job Announcement

*Position is Open Until Filled*

General Statement of Job

The Help Desk Technician is an I.T. professional responsible for monitoring and responding to the needs of the Walton County Sheriff’s Office computer end users. The Help Desk Technician responds to end users’ needs utilizing various communication methods, in person and through the use of remote management applications. The IT Help Desk Technician is experienced in setting up and installing personal computers, installing and troubleshooting printers, configuring and troubleshooting issues with cellular devices as well as working with a wide variety of IP based technologies. The Help Desk Technician is responsible for configuring and setting up end user accounts, profiles and permissions. He or she supports end users and applications for a diverse array of principles ranging from Law Enforcement, Fire Services, Corrections, Children & Family Services and Animal Control. The IT Help Desk Technician is highly motivated, functions well within a team environment and has excellent customer service skills.  

 

Qualifications

 

Essential Job Functions

 

Required Skills

 

 

Standards to Perform Job Functions

 

Physical Requirements:  Position may involve frequent sitting, standing, bending, walking, stooping, and periodic moving/lifting of heavy items exceeding 50 lbs.

Hiring Process –
Applicants will be required to successfully complete:
• Background investigation which includes, but is not limited to: criminal history, driving history, credit check, previous employment verification. The background waiver MUST BE SIGNED AND NOTARIZED.
• Assessment test
• Polygraph Examination
• Panel Interview
• Pre-employment Drug Screen (including nicotine panel)

 

 

 

The Walton County Sheriff's Office is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Walton County Sheriff's Office will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Veterans are encouraged to apply. Pursuant to applicable state and federal law, preference and priority shall be given to certain service members and veterans (including spouses and family members of such service members and veterans), and certain service members may be eligible for waiver of post-secondary educational requirements as provided in Chapter 295, Florida Statutes. 

Please direct questions regarding this position to hr@waltonso.org


Jobs close at 11:59 PM (Eastern) on the deadline date specified, or when the position capacity has been met, or unless otherwise specified in the announcement. If the deadline date is not specified in the announcement, the agency has sole discretion on setting the deadline and jobs may close without notice. It is the applicant's responsibility to thoroughly read and understand the deadline requirements and capacity limits as outlined by the agency.

Applicants are responsible for checking their email and logging into their PoliceApp, PublicSafetyApp, FireFighterApp or EmployementApp account to monitor for emails, scheduling and process updates.

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