Westover Hills - Dispatcher
Job Overview
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Job Announcement
WESTOVER HILLS POLICE DEPARTMENT
DISPATCHER
Job Description
Westover Hills is a suburb of Fort Worth. The Westover Hills Police Department is a recognized Best Practice Agency by the Texas Police Chiefs Association Foundation. The Westover Hills Police Department is dedicated to strong community policing and providing the residents of Westover Hills outstanding police services
Work is preformed indoors in standard office environment that occasionally requires lifting heavy objects such as departmental supplies and records. In addition to the standard office environment, the police dispatcher may be exposed to firearms, potentially violent or emotionally distraught persons, life threatening situations, sitting for extended periods of time, and exposure to close contact with computer monitors.
Job Requirements:
Essential Duties
- Dispatch and direct police and other emergency personnel.
- Monitor and coordinate department activities.
- Operate, maintain and validate data in local, state, national and international computerized criminal justice databases.
- Solicit informational responses, coordinate and communicate responses and monitor on-going activities to enhance police officer safety.
- Organize and maintain department file and records.
- Operate and provide first line maintenance on all telecommunications and office equipment that is located in dispatch.
- Provide on-the-job training for new dispatchers.
- Perform other duties and special assignments at the direction of the Communications Supervisor
General Knowledge, Skills and Abilities
- Department computer operations.
- Two-way radio operations.
- Data entry
- Word processing
- Public records skills
- English grammar and spelling
- Records management
- Typing
- Word processing and computer operation
- Use of other department equipment
- Carry out simple instructions in written or oral form
- Understand, interpret, and apply laws, rules and regulations in specific situations
- Add, subtract, multiply and divide whole numbers
- Prepare routine correspondence
- Prepare accurate documentation
- Communicate effectively
- Maintain a positive and professional attitude when dealing with the general public
Minimum Qualifications
- High school diploma or GED, with a minimum of twelve (12) hours of college credit from an accredited college or university.
- Previous experience preferred.
- Possess a valid Texas driver’s license.
- Must be able to pass an extensive background check.
- Must be able to pass a physical exam and drug screen.
- Must be able to pass a minimum qualifying score on the Criticall 911 testing.
- Have the ability to write clearly.
- Have the ability to effectively work and communicate with co-workers, the general public and public officials.
- Basic Telecommunication License preferred issued by the Texas Commission on Law Enforcement.
Please direct questions regarding this position to msnyder@westoverhillspd.org
Jobs close at 11:59 PM (Eastern) on the deadline date specified, or when the position capacity has been met, or unless otherwise specified in the announcement. If the deadline date is not specified in the announcement, the agency has sole discretion on setting the deadline and jobs may close without notice. It is the applicant's responsibility to thoroughly read and understand the deadline requirements and capacity limits as outlined by the agency.
Applicants are responsible for checking their email and logging into their PoliceApp, PublicSafetyApp, FireFighterApp or EmployementApp account to monitor for emails, scheduling and process updates.