Garfield - Public Safety Telecommunicator

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Job Overview

Department Garfield Police Department
Job TitlePublic Safety Telecommunicator
SalaryPart-time/per-diem: $18.00 per hour | Full-time: $35,000.00
Registration Fee$35.00
Location Garfield, NJ

Job Announcement

Garfield Police Department, NJ Public Safety Jobs


Public Safety Telecommunicator

The Garfield Police Department will be seeking to hire for the position of part-time/per-diem public safety telecommunicator with the potential of turning into full-time positions.  We are looking for hard-working, dedicated, and energetic individuals for our Communications Bureau. Applicants must hold valid New Jersey certifications as a Basic 911 Telecommunicator (BTC), Emergency Medical Dispatch (EMD), and CPR. Prior experience is preferred but not required.

Job Description

The Public Safety Telecommunicator is under the direction of the Communications Bureau Supervisor, receives citizen and field personnel telephone complaints and telephone requests for police, fire and emergency medical services and assistance; processes messages and refers same to appropriate police, fire and emergency medical services personnel for action. Other related duties include the following functions:

  • Receives direct citizen telephone complaints and telephone requests for police assistance, and may simultaneously enter the information into the computer style keyboard and computer aided dispatch system.
  • Determines the nature of the call and initiates action by making CAD entry or pertinent media noting time of call, details of complaint, classification of complaint and forwards to the appropriate police personnel or to the appropriate fire and emergency medical service agency for action.
  • Collates dispatch actions, and records same on proper forms for police, fire, and EMS.
  • Receives requests for name checks and/or license number checks from police field personnel, and processes requests through the NCIC and local base.
  • Completes necessary records and files relative to these calls.
  • Forwards, upon citizen request, certain routine, repetitive, and cleared information, and forwards requests for classified information to proper police section.
  • Maintains an assuring and calming attitude during periods of stress and emergency.
  • Ascertains proper addresses and information to avoid unnecessary delays for emergency responses.
  • Screens calls to initiate proper chain of action.
  • Maintains all necessary records and files.
  • Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
  • Abides by all rules, regulations, procedures, and directives governing City and Department employees



  • Must be at least 18 years of age
  • Must be a resident of New Jersey and be able to legally work in the United States
  • Must possess valid NJ BTC, EMD, and CPR certifications
  • Possess a valid New Jersey driver’s license
  • No indictable criminal history conviction and of good moral character verified by a background investigation
  • Must pass an oral interview
  • Must be able to work shift work including nights, weekends, and holidays


Starting Salary

Part-time / Per-Diem: $18.00 per hour

Full-time: $35,000.00


Garfield Police Department is an Equal Opportunity Employer



Please direct questions regarding this position to

Jobs close at 11:59 PM (Eastern) on the deadline date specified, or when the position capacity has been met, or unless otherwise specified in the announcement. If the deadline date is not specified in the announcement, the agency has sole discretion on setting the deadline and jobs may close without notice. It is the applicant's responsibility to thoroughly read and understand the deadline requirements and capacity limits as outlined by the agency.

Applicants are responsible for checking their email and logging into their PoliceApp, PublicSafetyApp, FireFighterApp or EmployementApp account to monitor for emails, scheduling and process updates.

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