Nampa - Dispatcher

Job Overview

Department Nampa Police Department
TypeDispatcher
Job TitleDispatcher
Registration Fee$20.00
Location Nampa, ID
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Job Announcement

Nampa Police Department, ID Public Safety Jobs

Nampa Police Department, ID Public Safety Jobs

City of Nampa

Emergency Services Dispatcher

The City of Nampa Police Department has openings for Emergency Services Dispatcher.

The City of Nampa is committed to ensuring equal opportunities to all individuals. If you need an accommodation to participate in the application process, please contact the Human Resources Recruitment Specialist at 468-5437. TDD Relay Service: US West 1-800-377-3529 or 7-1-1.

PLEASE READ INSTRUCTIONS CAREFULLY:

THE FOLLOWING THREE STEPS MUST BE COMPLETED TO MOVE FORWARD IN THE RECRUITMENT PROCESS.

  1. Completed City of Nampa Application online at PoliceApp.com.
  2. Keyboarding Test. PLEASE CALL THE IDAHO DEPARTMENT OF LABOR AT (208) 364-7781 TO TAKE A KEYBOARDING TEST ON ANY INTERNET CONNECTION. Successful candidates must pass the keyboarding exam with a minimum of 40 words per minute and 92% accuracy. Applicants must upload results in with their online application.

**PRIOR TO APPOINTMENT, CANDIDATES WILL BE REQUIRED TO GO THROUGH A STRINGENT BACKGROUND CHECK**

Specific Disqualifiers/Behaviors:

Felony, Criminal Activity Disqualifiers:

No marijuana use in the last three (3) years or elicit drugs use in the last five years (5).

No felony or serious misdemeanor convictions since the age of 18

  • No under the age of 18 adult criminal waivers
  • No undetected felony or serious misdemeanors committed by applicant since the age of 18
  • No minor misdemeanor convictions in the last 5 years or extensive minor misdemeanor history
  • Able to meet all IDAPA rules concerning character, drug use, traffic violations, and criminal violations.
  • You can find these rules and disqualifiers at http://www.post.idaho.gov/

General Information:

  • Department: POL
  • FLSA Status: Non-Exempt
  • Grade/Level: $18.29 per hour for No experience | $20.95 per hour- Experienced, Level I Certified or Basic POST Certified
    Amount of Travel Required: None
  • Positions Supervised: None
  • Job Type: Regular | Up to 19.5 hours/week for part-time and 40 hours/week for full-time. Rotating Shift, the incumbent must be able to work flexible and varied hours.

Benefit Information:

  • Health Insurance, Dental and Vision
  • Life Insurance
  • PERSI retirement
  • Voluntary 457 deferred compensation programs
  • Voluntary 401(k) retirement program
  • Employee Assistance Program
  • Wellness Program
  • Flexible Spending Account
  • Fully paid Long-term disability insurance
  • Personal Leave & Holiday Pay
  • Uniforms provided

Testing Procedures:

  • The scored oral interview:
    A panel of interviewers will ask questions to gain insight into your qualifications and ability to perform as an Emergency Services Dispatcher. We are interested in your prior education or experience, your reasons for seeking a position as an Emergency Services Dispatcher, and why you feel you would be a good member of our team.
  • An eligibility list will be created based on an average of the written exam and oral interview scores. Points will be awarded to eligible veterans in accordance with Federal and State laws, those details are outlined below.
  • It is the successful candidate's responsibility to notify Nampa City Human Resources of any change of address and/or telephone number during the term of the eligibility list.
  • Names may remain on the eligibility list for one year, or until deemed otherwise by the Police Chief and/or Human Resource Director.

**Please note: Prior to appointment, candidate(s) will be required to pass a stringent background check to include an Extensive written examination, oral board evaluation, extensive FBI & criminal background check, polygraph examination, extensive psychological examination and evaluation, medical fitness examination, driving record check, and drug/alcohol screening which is paid for by the City of Nampa.

Note regarding Veterans Status:

Candidates who qualify for veteran's preference, and who pass the administered exams of the entry-level testing process, are given veteran's preference points which are added to their overall test score. You must submit a long-form DD-214 at the Oral Board Interview, which indicates the nature of your discharge in order to receive veteran's preference.

POSITION SUMMARY:

General Statement of Duties
Receives incoming emergency calls and dispatches appropriate emergency personnel as required; performs other duties as required or assigned.

Distinguishing Features of the class

The principal function of an employee in this class is to relay information from public emergency callers to proper resources that can provide assistance when necessary. The work is performed under the supervision and direction of the Emergency Services Dispatcher Supervisor, but considerable leeway is granted for the exercise of independent judgment and initiative. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with the assigned supervisor, other City employees, and the general public. The principal duties of this class are performed in an emergency telecommunications environment.

REQUIRED KNOWLEDGE:

  • Substantial knowledge of City geography and jurisdictional boundaries.
  • Substantial knowledge of radio signals, codes, and equipment.
  • Some knowledge of criminal and civil law.

POSITION QUALIFICATIONS:

Competency Statement(s)

  • Accountability - Ability to accept responsibility and account for his/her actions.
  • Commitment to Safety - Understands, encourages and carries out the principles of integrated safety management; complies with or oversees the compliance with safety policies and procedures; completes all required training; takes personal responsibility for safety.
  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Decision Making - Ability to make critical decisions while following company procedures.
  • Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
  • Judgment - The ability to formulate a sound decision using the available information.
  • Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
  • Reliability - The trait of being dependable and trustworthy.
  • Strategic Thinking/Planning - Ability to develop a vision for the future and create a culture in which the long-range goals can be achieved. Understands and processes complex information and exercises sound judgment, considering the situation, the issues, the key players, and the levels of authority involved. Proposes courses of action that further the objectives, priorities, and vision of the organization.
  • Working Under Pressure - Ability to complete assigned tasks under stressful situations.

Education:

High School Graduate or General Education Degree (GED): Required

Experience:

  • 1 plus years of experience in emergency dispatch
  • This level includes the twelve (12) month probationary period and requires no certification for the entry level position.

Computer Skills:

Ability to operate or quickly learn to operate a personal computer using standard or customized software applications appropriate to assigned tasks and the ability and willingness to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology.

Certifications & Licenses:

  • NCIC and ILETS Certification
  • Completion of Law Week,
  • Basic Dispatch Academy
  • First Aid and CPR Certification

Special Conditions:

The City of Nampa has a Drug/Alcohol Free Workplace Policy. Any offer of employment is contingent upon passing a pre-employment drug test, background check and driving check (if applicable to position).

Dates to Submit Application:

Application and position information may be found online at: www.policeapp.com. Applicant must submit an online application; resumes will not be taken in lieu of the application. Position will remain open; however, first round of oral boards will take place in October.

The City of Nampa is an Equal Opportunity/Affirmative Action Employer.

Nampa Police Department, ID Public Safety Jobs

 


Jobs close at 11:59 PM (Eastern) on the deadline date specified, or when the position capacity has been met, or unless otherwise specified in the announcement. If the deadline date is not specified in the announcement, the agency has sole discretion on setting the deadline and jobs may close without notice. It is the applicant's responsibility to thoroughly read and understand the deadline requirements and capacity limits as outlined by the agency.

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